At NovaSalud, we comply with privacy provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), a federal law designed to ensure the privacy of personal and health information. In addition to all federal laws, NovaSalud also complies with state laws and regulations.

Internet Privacy Statement

This Internet Privacy Statement applies to this website owned and operated by NovaSalud, Inc. (‘NovaSalud’). This privacy policy describes how NovaSalud collects and uses the personal information you provide on our websites. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
Relationships are built on trust. One of the most important elements of trust is respect for an individual’s privacy. NovaSalud values our relationship with you, and we take your personal privacy seriously.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us at: info@novasaludinc.org or call to: 703-533-1858.
NovaSalud uses technology to safely manage private data collected on our site.

Commitment to Confidentiality

Confidentiality is a top priority at NovaSalud. We are committed to maintaining the highest level of confidentiality with all of the information we receive from this website’s users. This Internet Privacy Statement assures you that the information you share with NovaSalud is kept confidential and fully secure.
Links to other websites may be available to provide you with additional useful information and services. Links that take you off this website are clearly labeled. NovaSalud is not responsible for the privacy policies or actions of those who control other websites. We encourage you to look for and review the privacy policies of any website you visit.
We may also partner with third parties to provide links to third-party websites to offer you additional information and services. You may see both the NovaSalud logo and the third party’s logo on these third-party websites. Users of these websites should be aware of who is collecting personal information and who’s Internet Privacy Statement applies before providing personal information. NovaSalud may not have control over third-party partners’ use of your information.

Collection and Use of Personal Information.

Users of this website have the option to provide certain personal information. This personal information may be required in order to receive specific services. By providing such information, you are agreeing that NovaSalud may store, process, and review such information. And we may use this personal information for the purpose for which it was collected.
We may collect certain personally identifiable information from our users at different places within this website. Our definition of personally identifiable information includes any information that may be used to specifically identify or contact you, such as your name, mail address, telephone number, cellular phone number, text message number, fax number, email address, etc. Certain information may not be personally identifiable when standing alone (e.g., your age), but may become so when combined with other information (e.g., your age and address).
Individuals Client, Providers, Employers, Business Partners, and other users may have the ability to register for access to the secured area of this website. To access the secured area, you may need to provide additional information such as name, address, group number, and tax identification number. The purpose of the registration process is to verify and validate who is requesting access to the secured area of the website. Registration also enables us to tailor the information you receive.
We may use the voluntarily provided contact information to notify website users of updates to existing products and services, new products and services, or upcoming events. Website users who do not wish to receive such notifications via email or SMS (text) can choose to opt-out of receiving such information.
Some website users may have the ability to opt-out of receiving email and SMS (text) messages by updating their communications preferences within the secured area of the website. If you have problems to opt-out receiving email and SMS (text) messages please contact us at: info@novasaludinc.org or call 703-533-1858. Please take note that opting out may impact the ability to receive information of the services you were or will be provided and you will have to look for the information on your own by calling or showing up at each office to request the required information. Be aware that third parties granted that authorization may still call you and you will have to notify them separately of your decision to opt-out; also the information that you were expecting to receive may not be notified to you accordingly.
Website users may have the option to change their password, email address and security question and response. If the website user forgets or misplaces their password, NovaSalud will use the security question and response to identify the website user and grant access to the website. To change personally identifiable information, registered clients must contact the NovaSalud Customer Support at 703.533.1858.
We recognize that when website users choose to provide personal information, they trust that we will protect their privacy and will provide them with choices about how that information is to be shared. No will not sell, trade, rent or disclose the personal information that you provide unless you authorize us to do so or required to do so by law.
There are instances in which NovaSalud may disclose website user’s personal information to our agents, third-party partners, affiliates, and subsidiaries to enable them to perform functions on our behalf. These companies are only permitted to share, store and/or use personal information for contracted business purposes.
We may share your personal information when we believe that such action is necessary to:
• Fulfill an enforceable government request.
• Conform with the requirements of the law or legal process.
• Protect or defend our legal rights or property, this website, or other users.
• Protect your health and safety or the health and safety of this website’s users or the general public; or if NovaSalud is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

User Access and Choice

Upon request NovaSalud will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed from our site or deactivate it by making the change on our member information page or by contacting NovaSalud at info@novasaludinc.org or by calling 703.533.1858. We will respond to your request within a reasonable timeframe.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Technology Use on This Website

Information about you and your use of this website is collected through the use of session and persistent cookies. Session cookies are small text files that are stored within your computer’s memory. These files are used to facilitate your navigation throughout this website.
Persistent cookies are small computer files that are transferred to your computer’s hard drive. These stored files are used in the generation of data that is fed to a contracted third party for
website usage analysis. Reports created using this information will provide NovaSalud with a better understanding of the use of this website. You may choose one of three different levels of data collection associated with the use of the first-party persistent cookie. Transfer to Persistent Cookie Opt-out Option.
NovaSalud may work with third-party service providers who may place third-party persistent cookies, web beacons, or similar technologies on your computer as a visitor to our website to collect anonymous information about the use of our websites. This information allows these third-party service providers to customize our content and advertising. We do not permit these companies to collect any personal information about you using these technologies.
If you do not want these service providers to collect your information, please visit the webpages listed below and follow the instructions provided to opt-out of the various advertising technologies:
• Google Ads opens new window.
• Google Double Click, opens new window.
• Facebook Ads opens new window.
If you who wish to prevent your data from being used by the Google Analytics function, you may opt-out of this function by accessing the Google Analytics Opt-out, opens new window webpage and following the posted instructions.
If you are concerned about the storage and use of cookies, you may be able to direct your internet browser to notify you and seek approval whenever a cookie is being sent to your hard drive. You can also opt-out from persistent cookies by changing the cookie settings in your browser. For instructions on how to disable cookies in some of the most popular web browsers, visit https://www.usa.gov/optout-instructions, opens new window. You may also delete a cookie manually from your hard drive through your internet browser or other programs. You can also set your browser to refuse all cookies. Please note, however, that some parts of this website may not function properly or be available to you if you refuse to accept a cookie or choose to disable the acceptance of cookies.
This website may respond to web browser “do not track” signals.
To gauge the effectiveness of this website, we may collect information about our website users. This information may include, among other things, your IP address, browser type, internet service provider (ISP), domain names, referring/exit pages, operating system, date/time stamp, clickstream data or other data elements. We may use this information to analyze trends, to administer the website, to track users’ movements around the site, to assist in the development and implementation of security measures, provide a customized experience for website users and to gather demographic information about our user base as a whole.
Our mobile application may collect additional information such as Device type, Device OS version, Device name, API method, etc. We may use this information to administer the application and to analyze application trends.
This website may use Local Storage Objects (LSOs) such as HTML5 or Flash to store content information and preferences. In addition, third parties with whom we have partnered may provide certain features on this website using LSOs. Various browsers may offer their own management tools for removing or managing LSOs. Manage FLASH LSOs, opens new window.

Internal Security Procedures

Information that you share on the website is kept strictly confidential and fully secure. Your encrypted (encoded) sensitive information is protected using “Secure Socket Layers (SSL)” as it passes between your browser and this website. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
No method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Only authorized persons are permitted to access your personal information. All authorized persons must abide by security, privacy, and confidentiality agreements.

Email

If you send questions or comments to an email address listed within this website or via a contact form located within this website, we will share your correspondence with an associate most capable of addressing your questions and concerns. We will retain your communications until we have done our very best to provide you with a complete and satisfactory response. Ultimately, we will either discard your communication or, in some cases, archive it. We will not keep your email address for secondary purposes. All information and correspondence you share with us will be handled in the strictest confidence.
We may agree that email has become a standard communication tool used by many different parties. Unfortunately, by design standard Internet email is not secure. For that reason, please do not use unsecured email to communicate information to us that you may consider to be confidential. Secured messaging may be available within the secured area of this website. Once you successfully sign in, you may be able to use this feature to communicate confidential or private information to NovaSalud.

California Privacy Law

Residents of the State of California, under certain provisions of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain personally identifiable information as defined under California law during the preceding year for third-party direct marketing purposes. You are limited to one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for our response. You may request the information in writing by contacting the NovaSalud, 2946 Sleepy Hollow Rd Suite 3C, Falls Church Va, 22044.

Children’s Privacy

This website is not intended for use by children under the age of 18.

Internet Privacy Statement Changes

This Internet Privacy Statement is effective as of January 2021 and was last updated on January 07, 2021. This Internet Privacy Statement is not intended to and does not create any contractual or other legal rights with or on behalf of any party.
If we decide to make any material change to this website’s privacy practices, we will post those changes to this Internet Privacy Statement, the home page, and other places that we deem appropriate prior to the change becoming effective. NovaSalud wants you to be aware of what information is being collected, how the information is being used, and under what circumstances, if any, the information may be disclosed. NovaSalud reserves the right to modify this Internet Privacy Statement at any time, so please review it frequently.

More Information

This website is maintained by NovaSalud, 2946 Sleepy Hollow Rd, Suite 3C, Falls Church Va, 22044. Questions concerning this website can be directed to the appropriate NovaSalud at info@novasaludinc.org or by calling to 703.533.1858.

Mobile Application Privacy Statement

Relationships are built on trust. One of the most important elements of trust is respect for an individual’s privacy. NovaSalud values our relationship with you, and we take your personal privacy seriously.
We are committed to ensuring that users of this software application understand this application’s privacy practices. This Mobile Application Privacy Statement will outline:
• What personal information may be collected.
• How that personal information may be utilized.
• Who may have access to the personal information.
How the personal information is protected within the secure infrastructure of this software application.
This privacy statement applies to this software application, the services provided and the information that may be collected.
If you have questions or concerns about this Mobile Application Privacy Statement and/or the privacy practices of this software application, please contact the NovaSalud at info@novasaludinc.org or by calling to 703.533.1858.

Commitment to Confidentiality

Confidentiality is a top priority at NovaSalud. We are committed to maintaining the highest level of confidentiality with all of the information that we may receive from this software application’s users. This Mobile Application Privacy Statement assures you that the information you may share with our organization is kept confidential and fully secure.

Collection and Use of Personal Information

Users of this software application may have the option to provide certain personal information. This personal information may be required in order to receive specific services. By providing such information, you are agreeing that NovaSalud may store, process, and review such information. And we may use this personal information for the purpose for which it was collected.
We may use the voluntarily provided contact information to notify software application users of updates to existing products and services, new products and services, or upcoming events. Application users who do not wish to receive such notifications via email can choose to opt-out of receiving such information. It is our policy that email messages will contain an “unsubscribe” feature, along with instructions on how to execute the unsubscribe function.
We recognize that when software application users choose to provide personal information, they trust that we will protect their privacy and will provide them with choices about how that information is to be shared. We will not sell trade, rent or disclose the personal information you provide unless you authorize us to do so or are required to do so by law.
There are instances in which we may disclose software application user’s personal information to our agents, third-party partners, affiliates, and subsidiaries to enable them to perform functions on our behalf. These companies are only permitted to share, store and/or use personal information for contracted business purposes.
We may share your personal information when we believe that such action is necessary to:
• Fulfill an enforceable government request.
• Conform with the requirements of the law or legal process.
• Protect or defend our legal rights or property, this software application, or other users; or
• Protect your health and safety or the health and safety of this software application’s users or the general public.
You can opt-out of the collection of information by the software application by uninstalling the application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

User Access and Choice

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed or deactivate it by contacting NovaSalud Customer Care. We will respond to your request within a reasonable timeframe.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Technology Use Within this Software Application

Information about you and your use of this software application is collected through the use of various in-house and third-party analytics services. These services collect anonymous information about the use of our software applications. This information allows NovaSalud to customize content and advertising.
To gauge the effectiveness of this software application, our mobile application may collect information such as Device type, Device OS version, Device name, API method, etc. We may use this information to administer the application and to analyze application trends.

Internal Security Procedures

Information that you may share on the software application is kept strictly confidential and fully secure. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
No method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Only authorized persons are permitted to access your personal information. All authorized persons must abide by security, privacy, and confidentiality agreements.

Email

If you send questions or comments to an email address listed within this software application or via a contact form located within this application, we will share your correspondence with an associate most capable of addressing your questions and concerns. We will retain your communications until we have done our very best to provide you with a complete and satisfactory response. Ultimately, we will either discard your communication or, in some cases, archive it. We will not keep your email address for secondary purposes. All information and correspondence you share with us will be handled in the strictest confidence.
We may agree that email has become a standard communication tool used by many different parties. Unfortunately, by design standard internet email is not secure. For that reason, please do not use unsecured email to communicate information to us that you may consider to be confidential.

California Privacy Law

Residents of the State of California, under certain provisions of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain personally identifiable information as defined under California law during the preceding year for third-party direct marketing purposes. You are limited to one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for our response. You may request the information in writing by contacting the NovaSalud at info@novasaludinc.org or by calling to 703.533.1858.

Children’s Privacy

This software application is not intended for use by children under the age of 18.

Mobile Application Privacy Statement Changes

This Mobile Application Privacy Statement is effective as of January 2021 and was last updated on January 7th, 2021. This privacy statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.
If we decide to change this software application’s privacy practices, we will post those changes to this privacy statement, the application main page and other places that we deem appropriate so that you are aware of what information is being collected, how the information is being used, and under what circumstances, if any, the information may be disclosed. NovaSalud reserves the right to modify this privacy statement at any time, so please review it frequently.

More Information

This software application is maintained by NovaSalud, 2946 Sleepy Hollow Rd. Suite 3C, Falls Church Va, 22044.
Make sure your browser is updated.
If you use an older browser, such as Internet Explorer 7.0 and earlier, you will need to update to a newer browser in order to view NovaSalud websites. This is due to a newly discovered web-based security vulnerability nicknamed POODLE. It has the potential to allow compromise of computers using outdated web browsers such as Internet Explorer versions 5 and 6. The POODLE vulnerability exists in the design of the encryption protocol (SSL version 3.0), a standard technology used by older internet browsers to communicate with websites securely (HTTPS).
NovaSalud is deeply committed to protecting personal information and keeping it secure. We regularly update and enhance security systems to ensure private information is kept secure, taking every prudent step to employ the latest cyber-defense tools and technologies.

How can you tell if it is fake?

In the past, bogus emails and websites were often easy to identify by poor language and grammar, but this is not always the case now. As we grow more sophisticated, so do cybercriminals. In recent years, they have begun using more authentic looking emails and websites. Here are a few tips:4
Check the email address of the sender. Roll your mouse over the email address and make sure it matches the address displayed. Also, most legitimate businesses have a simple, standardized email domain, so an email from a bank might come from johndoe@nationalbank.com, whereas a scammer’s address is less likely to follow this standard.
Check for forged links. Even if a link contains a name you recognize, it doesn’t mean it links to the real organization. Roll your mouse over the link and see if it matches what appears in the email. If it doesn’t, do not click on the link.
Don’t trust logos and corporate colors. Just because an email contains company logos and corporate colors does not mean it is a legitimate email.
• Beware of attachments. Do not click on an email attachment unless you know who sent it.
• Do not proceed if you do not see “https.” Secure websites for personal information begin with “https”—the “s” stands for secure.
• Requests for your personal information are red flags. The point of sending a phishing email is to trick you into providing your personal information. If you receive an email requesting your personal information, it’s probably a phishing attempt.
If it sounds too good to be true, it probably is. Be wary of the “Nigerian prince” offering to share his fortune with you.
Phishing could happen to anyone. If you receive a phishing email, report it. Below are some great resources and steps to report phishing emails.
Forward phishing emails to the Federal Trade Commission at spam@uce.gov – and to the organization impersonated in the email. Your report is most effective when you include the full email header, but most email programs hide this information.

File a Report with the Federal Trade Commission at FTC.gov/complaint.

You can also report phishing emails to reportphishing@apwg.org. The Anti-Phishing Working Group includes internet service providers, security vendors, financial institutions and law enforcement agencies.

Sources:

“Top 10 Financial Scams Targeting Seniors,” National Council on Aging, last accessed Oct. 11, 2019, https://www.ncoa.org/economic-security/money-management/scams-security/top-10-scams-targeting-seniors/, opens new window.
“Taxpayer Guide to Identify Theft,” IRS, last accessed Oct. 17, 2019, https://www.irs.gov/newsroom/taxpayer-guide-to-identity-theft, opens new window.
“Scams & Fraud,” AARP, last accessed Oct. 17, 2019, https://www.aarp.org/money/scams-fraud/, opens new window.
“10 Tips for Spotting a Phishing Email,” TechRepublic, last accessed Oct. 17, 20109, https://www.techrepublic.com/blog/10-things/10-tips-for-spotting-a-phishing-email/, opens new window.

NovaSalud Accessibility Resources

NovaSalud Inc. and its subsidiaries comply with applicable federal civil rights laws and do not discriminate or exclude based on race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability. NovaSalud Inc. and its subsidiaries do not discriminate or exclude people based on race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability.

Multi-language

If you (or someone you are helping) have questions regarding our services, please click on the link identified as Google Translator to change the language of the site.

Language Assistance and Alternative Formats

For our customers with disabilities or limited English proficiency, we provide the following communication services at no cost when interacting with NovaSalud:
Over-the-phone interpretation.
Written materials available in languages other than English, and in alternative formats including braille, audio, large print, and accessible PDF.

While on NovaSalud Websites/Mobile App

We are continuously improving our digital experiences to meet or exceed universal design best practices and web accessibility standards. We follow and support Section 508 of the US Rehabilitation Act and the Web Content Accessibility Guidelines (WCAG) 2.0 A/AA Guidelines from the W3C Web Accessibility Initiative, opens new window.
To provide accessible Web and mobile app experiences, we strive to:
• Make our content and navigation easy to see.
• Make it easy to interact using a mouse, keyboard, and/or touch screens.
• Provide text and visual alternatives for sounds.
• Provide text and audio alternatives for visuals.
• Support using a computer without a monitor or display.
• Support using assistive technologies to navigate and access content.
• Support the use of native accessibility features on mobile devices and tablets.
• In addition, if you are having trouble accessing our websites or mobile apps, you may send a message to info@novasaludinc.org or by calling 703.533.1858.
If you find anything on our sites or apps difficult to use, please let us know.

For Complaints

If you were discriminated against, or if NovaSalud or a provider did not accommodate your needs, we will promptly address the matter. Please send at message to info@novasaludinc.org or call 703.533.1858.
If you believe that NovaSalud has failed to provide these services or discriminated in another way based on race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability, you can file a grievance with: NovaSalud Inc. 2946 Sleepy Hollow Rd, Suite 3C, Falls Church Va, 22044 or call 703.533.1858.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, opens new window or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800–368–1019 or 1-800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html, opens new window.

Marketing Practices

All marketing communications, advertising and materials produced and/or distributed on behalf of NovaSalud or any of its insurance affiliates to customers or potential customers must adhere to applicable guidelines and practices, which include but are not limited to the following:
• NAIC Advertisements of Accident and Sickness Insurance Model Regulation.
• NAIC Advertisement of Life Insurance and Annuities Model Regulation.
• NAIC Model Rules Governing Advertisements of Medicare Supplement Insurance with Interpretive Guidelines, and applicable state laws and regulations.
• State Departments of Insurance requirements.
• State-enacted regulations and rulings, as coordinated and implemented via NovaSalud regulatory implementation process.
• Applicable law, guidelines and/or contractual provisions related to programs in which NovaSalud participates.
• Not employ marketing practices or benefit designs that will have the effect of discouraging the enrollment of individuals with significant health needs in QHPs as defined by Title 45 of the Code of Federal Regulations Section 156.225(a) and (b) as it relates to the Patient Protection and Affordable Care Act; Exchange and Insurance Market Standards for 2015 and beyond
• Relevant requirements or recommendations resulting from regulatory filing activities and feedback from regulatory bodies.
• Results from regulatory audits
Areas responsible for marketing support or communications are aware of the guidelines for the respective business lines and products about which they communicate. These areas operate in
a manner and develop processes that ensure ongoing adherence to the relevant laws, regulations, and guidelines and consistent application of agreed-upon required language, formats, disclosures, etc.
Areas responsible for marketing support or communications consult with Regulatory Compliance, and Legal, as needed, in carrying out marketing, advertising, and communication activities.
NovaSalud creates compelling brand, positional and product advertisements to consumers and group business audiences by way of TV, radio, print, digital, collaterals, direct-response, and sponsorship channels. At an enterprise level, all marketing, consumer, and member communications systems fall under NovaSalud Chief Marketing Officer.

General Website Disclaimer

Although NovaSalud has made every effort to ensure that the contents of this site are correct and complete, NovaSalud does not update the site in real time and cannot be responsible for the accuracy of information contained herein. For the most current information available from NovaSalud—including any updates made to-date —please contact a Customer Care representative using NovaSalud main phone number 703-533-1858.

Product and Service Descriptions

The product and service descriptions, if any, provided on the NovaSalud website are not intended to constitute offers to sell or solicitations in connection with any product or service. All products are not available in all areas and are subject to applicable laws, rules, and regulations.

Policy Regarding Removal of User Content

NovaSalud Inc. (“NovaSalud”) provides this website as a benefit to its users and strives to make this online forum safe for all users. Therefore, NovaSalud has developed the following policies regarding the removal of user content from this website. As a user of this website, you agree to follow and to be bound by these policies.
NovaSalud may remove content it deems, in its sole discretion, to be inappropriate, harmful, or violates the rights of others from this website. For example:
• content that threatens or promotes injury to others.
• content that threatens or promotes injury to self or suicide.
• content that threatens or promotes violence to any person or property.
• content that threatens or promotes criminal conduct or unlawful activity.
• content used to harass, bully, blackmail, or disparage another.
• content containing hate speech.
• content containing nudity or graphic depictions of sex or violence.
• content that is harmful to this website, to this online forum, to NovaSalud, or to the goodwill associated with any of NovaSalud trademarks.
• content that violates the rights of another, including, without limitation, contractual rights, intellectual property rights (see copyright policy for take-down procedures for copyright) and rights of publicity and privacy.
NovaSalud encourages users to notify NovaSalud of content that may be inappropriate or harmful. In fact, a user may notify NovaSalud of potentially inappropriate or harmful content by sending a message to info@novasaludinc.org; or alternatively to: NovaSalud Inc, 2942 Sleepy Hollow Rd. Suite 3C, Falls Church Va, 22044.
However, NovaSalud is under no obligation to remove any such content from this website, including content NovaSalud became aware of on its own or after being notified by a third party.
Please note that this Policy regarding removal of user content does not apply to content that is believed to violate the copyright rights of another. If you believe your copyright-protected work was posted to this website without your authorization or that your copyright rights have otherwise been infringed or violated, please visit our copyright policy.
As a user of this website, you agree not to provide any content that is inappropriate or harmful. Also, any information you provide shall be truthful, accurate, and not misleading, and shall not violate the rights of another, including, without limitation, contractual rights, intellectual property rights, and rights of publicity and privacy.

Copyright Policy

If you believe a copyright-protected work was posted to this website without the copyright owner’s authorization or that yours or another’s copyright rights have otherwise been infringed or violated, you may submit a Notification of Claimed Infringement to our Designated Agent at info@novasaludinc.org; or alternatively to: 2946 Sleepy Hollow Rd. Suite 3C, Falls Church Va, 22044.
To be effective, your Notification of Claimed Infringement must be in writing, must be sent to the above-listed Designated Agent, and must include substantially the following information:
• A physical or electronic signature of the copyright owner or a person authorized to act on behalf of the owner of an exclusive copyright right that is allegedly infringed.
• Identification of the copyrighted work or works claimed to have been infringed.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity, and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit NovaSalud to locate the material.
• Information reasonably sufficient to permit NovaSalud to contact you, such as an address, telephone number, and, if available, an email address at which you may be contacted.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive copyright right that is allegedly infringed.
Please note that any person who knowingly misrepresents that material or activity is infringing, or that material or activity was removed or disabled by mistake or misidentification, can be liable for damages, including costs and attorneys’ fees pursuant to Section 512(f) of the Digital Millennium Copyright Act.

Linking to Other Sites

Links to various other websites from this site are provided for your convenience only and do not constitute or imply endorsement by NovaSalud Inc. of these sites, any products or services described on these sites, or of any other material contained therein. NovaSalud Inc. disclaims responsibility for their content and accuracy.
Information on this website may contain inaccuracies or errors. Information may be changed or updated without notice. NovaSalud Inc. only provides periodic updates to this site; therefore, any information presented may be out of date.

You can contact NovaSalud at the following phone number, email or address:

Phone number
703-533-1858
Hours of operation: 9 a.m. – 5 p.m. Eastern time (hours and days of operation may vary according holidays and other scheduled activities at the office)
Email: info@novasaludinc.org
Mailing address:
NovaSalud Inc
2946 Sleepy Hollow Rd. Suite 3C
Falls Church, VA. 22044